Money Back Policy
Our return policy for all ClickBank products is as follows:
ClickBank will, at its discretion, allow for the return or replacement of any product within 60 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 60 day return period.Customers requesting a return after 60 days will be directed to the vendor for technical support or customer service. Vendors may request a return, on behalf of customers, of any purchase up to 90 days after the date of the ClickBank customer’s purchase.
Returns will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for return.
When a sale is returned, the customer receives a 100% refund. Payouts from that sale are debited back out of the corresponding vendor and affiliate accounts.
Our vendors are not permitted to make any guarantee that conflicts with our return policy. If you find a product sold through ClickBank with any warranty that conflicts with our return policy, please bring it to our attention so that we can take corrective action.
Why a Sale May Be Refunded
ClickBank has every incentive to keep customers happy by providing quality products and service. To ensure customer satisfaction, ClickBank reserves the right to reverse a sale, including but not limited to the following:
If the customer provides a valid reason for requesting a return within 60 days of purchase;
If the vendor of the product requests a return on the customer’s behalf within 90 days of purchase if our customer service team confirms there is a valid reason for the return;
If the customer provides a valid report that the charge was fraudulent or unauthorized;
In order to comply with credit card industry rules, ACH industry rules, PayPal terms of service, U.S. law, and requests from verified US judiciary or law enforcement agents; or
For any other reason ClickBank deems appropriate.
Abuse of the Return Policy
Customers requesting serial or repeated returns may be blocked from making further purchases.